| A delayed flight can be a problem. The airlines get | | | | problems can occur. You should be prepared and |
| bad publicity because so many flights do not | | | | have a good idea what to expect when |
| depart and arrive on time. In the U.S., the | | | | something does happen. |
| Department of Transportation keeps statistics | | | | It won't win you any sympathy with a frazzled |
| and publishes them regularly. In Europe, there are | | | | airline agent if you yell and scream for |
| strict new rules for compensation. This is making | | | | compensation that is not due to you. On the |
| the problem better. | | | | other hand, you can and should be persistent in |
| The vast majority of the time you won't | | | | getting what you do deserve. Remember that |
| experience flight problems. For all of the publicity | | | | those airlines agents really are trying to do their |
| that airlines get, most of their flights get you | | | | best to help you and everyone else who is in line |
| where you want to go with very little delay. But | | | | with you. Let's go over a few scenarios. |