| Business owners have four options to
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| | If they are able to reach a mutually
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| resolve disputes with partners, vendors
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| | acceptable agreement with the mediator's
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| or customers. Each option is based on
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| | assistance, that's great. Otherwise, they
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| different assumptions, and entails a
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| | can still use the remaining two options.
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| different cost. Therefore, it pays to
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| | And in that case, whatever they have said
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| understand them better.Option #1 - Direct
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| | or heard, offered or counter-offered
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| negotiationDirect negotiation is
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| | during mediation, doesn't matter.Option
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| certainly the cheapest - but not
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| | #3 - ArbitrationThe business dispute is
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| necessarily the easiest - way to resolve
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| | submitted to a neutral arbitrator, who
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| a conflict. A good place to start, is to
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| | examines the evidence, listens to the
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| get clear about what one wants, why, and
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| | parties and renders a binding decision.
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| how much one cares for the future
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| | The conflicting parties must accept the
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| relationship with the other person. The
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| | arbitrator's decision, no matter whether
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| next step, is finding out how the
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| | they like it or not. Arbitration is
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| situation looks from the other person's
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| | past-oriented, and requires a certain
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| perspective. This task requires effective
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| | amount of fact-finding. Therefore,
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| questioning, listening, and observing.
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| | generally it takes more time (and money)
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| The final negotiation step, is crafting
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| | than mediation, but less than
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| an agreement that both parties believe to
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| | litigation.Option #4 - LitigationThe
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| be better than all other alternatives.To
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| | fourth option is to let the judge decide
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| negotiate successfully one needs some
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| | which party is right or wrong, based on
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| planning, communication and negotiation
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| | the facts and the law. In actuality,
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| skills. Without them, it is easy to end
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| | though, the vast majority of civil cases
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| up with no deal, or a bad deal, or even a
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| | never get that far (some statistics say
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| personal war.Option #2 - MediationThe
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| | up to 90%). They settle out of court. A
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| goal of mediation is not to find who is
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| | few days - or even hours - before the
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| right or wrong, but how the problem at
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| | trial, the two conflicting parties,
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| hand can best be resolved. Mediation is a
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| | assisted by their respective attorneys,
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| process in which parties who disagree
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| | prefer to negotiate their own agreement,
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| meet with a neutral third-party, who
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| | rather than running the risk of losing in
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| facilitates their negotiations. The
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| | court.For business owners - as well as
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| mediator doesn't have any decision-making
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| | for anyone else - litigation has two
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| authority. The parties decide how to
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| | major drawbacks. First, it inevitably has
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| resolve their problem, in a way that is
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| | a detrimental effect on the future
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| mutually acceptable.Since mediation is
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| | relationship between the parties. Second,
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| confidential, mediation discussions and
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| | it can be quite expensive in terms of
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| materials are not admissible in court. In
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| | time, money and stress. Nonetheless, when
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| a sense, when people mediate they have
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| | a business dispute cannot be resolved any
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| everything to gain and nothing to lose.
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| | other way, litigation is a valid option.
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